Dr Ganatra saw terminally-ill Hayley Cropper when she told her chemo nurse that she was in far more pain than she had previously divulged. Dr Ganatra told her that she would conduct an immediate scan on her, surprising her and Roy as they didn't expect such immediate action so late in the working day. The specialist nurse in cancer treatements with them asked the couple if they had had any plans for the evening and was assured that they had only expected to have a quiet night in.
Immediately after a happy Christmas, the Croppers went back for the results of the scan. They were devastated to find that the cancer had spread and was aggressive in nature and that Hayley had weeks to live rather than months. Hayley asked how much pain she would be in and the nurse assured her that they would arrange the very best palliative care for her that they could.
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