Heather Phoenix has appeared on Coronation Street in ten roles:
- A Waitress at the poolside restaurant of the Postgate Hotel where Audrey Roberts briefly stayed in June 1991
- VAT inspector Miss Mooney, who along with her colleague Mr Price, went through the Rovers' books in July 1992
- Bettabuy store detective Jackie Quinn in August 1994
- Stage school owner Nicole Farnsworth in August 2003
- A Social Worker assigned to the welfare of Chesney Battersby-Brown in March 2008
- Margaret Packham - the wife of Brian Packham - in October 2010
- A Rehab Nurse who attended Nick Tilsley in October 2013.
- Jane Lanbury, a receptionist at the Summer Forest Nursing Home in October 2017.
- A Clinic Nurse in January 2019 who advised a pregnant 14-year old Amy Barlow on her options when she requested an abortion.
- The Judge in August 2021 at a hearing for Hope Stape after she deliberately began a fire in 2a Coronation Street and in an April 2024 hearing for Mason Radcliffe after threatening Liam Connor with a knife.
She has also made appearances in All Quiet on the Preston Front, Heartbeat, Peak Practice, A Touch of Frost, Stepping Up, In the Club and a role in the 2002 film Anita and Me.