Gloria Hadden was proprietor of the Ascott B&B where Ken Barlow stayed for a few nights in May 2007. With the Barlows' marriage at breaking point, Ken decided to stay at the establishment to take stock of his life, and also used the opportunity to get in touch with Denise Osbourne, wanting her permission to let him see their son, Daniel who Ken hadn't seen for several years.

Ken saw Gloria as a confidante and told her about his family problems and told her about his love of the theatre. A sympathetic and understanding Gloria was there for Ken but never passed criticism or judgement. A few days later, Deirdre called round to the establishment to speak to Ken. Gloria advised her that Ken hadn't gone back to the property the previous night, although his room was booked until the end of the week.

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