|First appearance||21st September 2011|
|Number of appearances||1|
|Played by||Joy Blakeman|
Mel Hornsey was a Crisis Worker at the St Martha's Centre, who was the first point of contact for Carla Connor when she arrived there after being sexually assaulted by Frank Foster in September 2011. Mel explained the centre's procedures to Carla and made sure she understood what was happening.