Nancy Potter was the wife of Robert, mother of Audrey and maternal grandmother of Stephen Reid and Gail Rodwell.
Nancy and her husband Robert were strict with only child Audrey, thrusting responsibility upon her from a young age. When their daughter became pregnant at sixteen in 1956, the Potters were horrified, and accepted an offer from close friends and neighbours Joyce and Malcolm Reid to adopt the child and raise him as their own.
When their daughter became pregnant again two years later with Gail, she stood up to her father and was adamant she was keeping this child. Although Audrey was able to persuade her parents, her efforts were unnecessary as Robert suddenly died, shortly before she gave birth to Gail. Although she remained with the Potters, it was Nancy who took care of her granddaughter most of the time as Audrey didn't show much of a interest in motherhood.
Nancy had passed away before Gail arrived on Coronation Street in 1974.