The unnamed Police Officer arrived at 4 Coronation Street in July 2011 when Kevin Webster reported his daughter Sophie for stealing £20,000 after she was conned into giving it to a fake charity by James Cunningham. When the officer arrived, however, Kevin's estranged wife Sally told him that it was a domestic situation. Despite this, the officer insisted on questioning Sophie about the fraudulent charity. Kevin told the officer it was his fault he lost the money even though it meant he wouldn't get compensation.

The officer was later on patrol at the Weatherfield General in October 2011 when fugitive John Stape was rushed in after suffering critical injuries in a car crash during a chase with Kevin Webster. When John's brother-in-law Chesney Brown arrived to see him, the officer refused to let him. He held Chesney back from entering the room when John went into cardiac arrest.

The officer later investigated in January 2012 when Tyrone Dobbs, Tina McIntyre and Kirsty Soames were involved in a car crash. Tina made an official complaint about officer Soames's previous harassment of her, and was called to the Street in March 2012 when a drunken Sunita Alahan climbed on top of a car. She was arrested for criminal damage but later released without charge.

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