The Practice Nurse worked at Rosamund Street Medical Centre and in May 2011 took a blood sample from Amy Barlow for a suspected milk allergy.

In attendance with her parents Steve McDonald and Tracy Barlow, the nurse commented how brave her patient had been and stated that she'd get the sample sent off straight away to be tested - with the results due to be back within the next few days. She told Tracy that she'd ring to confirm when the results did come back and advised that in the meantime, Amy was to steer clear of milk and all other dairy products.